Refund policy

Our policy lasts 30 days from the date of delivery.

Because every HomeShip item is made on demand specifically for you, we do not accept returns or exchanges for sizing issues, change of mind, or buyer's remorse. Please review sizing charts carefully before ordering.

We do accept returns or replacements for:

• Items that arrive damaged or defective
• Items with a manufacturing error (wrong item, misprint, missing print)

If your order qualifies, visit thehomeship.shop/pages/contact within 7 days of delivery with your order number and a clear photo of the issue. We'll send a replacement at no charge.

Non-returnable items:

• Items without proof of damage or defect
• Items returned without prior approval
• Digital products

Refunds (if applicable): Approved refunds are processed within 5–10 business days to your original payment method.

Late or missing refunds: If you haven't received your refund after 10 business days, visit thehomeship.shop/pages/contact.